Insurance billing software programs are accounts receivable, insurance billing, and practice management. Any good packages will deliver state-of-the-art features that are easy to use and work like a healthcare practices manual accounting system.

The program should include open item accounting that allows easy to match payments to individual charges, so that you will know what has or has not been paid. Patient ledgers will show complete account activity including charges, payments, and account adjustments. A patient and insurance aging report easily marks past-due patient and insurance payments.

The program must be able to stores information for billing every type of health insurance including private commercial insurance, Medicare, Medicaid, worker's compensation, auto insurance for personal injury cases, and many others. Depending on the location of your practice, claims for Medicare, Medicaid, Blue Cross/Blue Shield, and commercial insurance may be submitted through a clearinghouse. Make sure that the program is compatible with Medisoft Electronic Claims Direct software to send electronic claims directly to selected insurance carriers

Always remember that any billing software that you purchase is only as good as the customer service and support it receives. There should always be technical support on hand to answer questions that you may have. Tech support is especially valuable when there emerges a technical glitch in the insurance billing software that you cannot troubleshoot on your own. Also, if you can get some kind of assurance as to the quality and duration of the software, all the better. You may have to pay more for tech support and guarantees, but the investment could be worth it.